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Search our knowledge base for answers to common questions.
Products
Savings Tiers
- What are Savings Tiers?
- What qualifies as a direct deposit?
- How frequently does interest compound?
- When does my Savings Tier update?
- What will my Savings Tier be when I first open an HMBradley deposit account?
- To calculate my Savings Tier, do you use just my direct deposits, or all of my deposits?
- See all 7 articles
Deposit Account
- Do you pay interest on my entire balance?
- How can I open an HMBradley deposit account?
- Deposit Agreement and Disclosures
- What is the benefit of having one single account vs. both a checking and savings account?
- Who can open an HMBradley deposit account?
- Do you check my credit when I apply for a deposit account?
- See all 10 articles
Referral Program
- Why are HMBradley deposit accounts now invite-only?
- I’ve been referred by a friend, but the page says this referral link is out of invites. Why?
- Do you have a referral program?
- How do I refer a friend?
- I have a Savings Tier Rewind I earned in the previous HMBradley Referral Program. Can I still use it?
- How long does the introductory APY last?
HMBradley Credit Card General
- How do I open an HMBradley Credit Card account? What are the eligibility requirements?
- What are the fees associated with the HMBradley Credit Card?
- Who are HMBradley and Hatch Bank?
- What is One Click Credit?
- Rewards
- When will I receive a credit offer? What if I don't get an offer for over a month?
- See all 13 articles
HMBradley Credit Card Application
HMBradley Credit Card Payments
HMBradley Credit Card Servicing
- How can I increase my credit line?
- How do I notify HMBradley that I'll be traveling with my credit card?
- Can I transfer a balance from another card?
- Can I receive a cash advance from my HMBradley Credit Card?
- How do I dispute a charge?
- Where can I find a copy of my Credit Card Account Agreement?
- See all 13 articles
Guides and Troubleshooting
About HMBradley
Funding my account
What to expect when opening a new account
Profile & Preferences
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