How can we help you?
Search our knowledge base for answers to common questions.
Products
Savings Tiers
- What are Savings Tiers?
- What qualifies as a direct deposit?
- How frequently does interest compound?
- When does my Savings Tier update?
- What will my Savings Tier be when I first open an HMBradley deposit account?
- To calculate my Savings Tier, do you use just my direct deposits, or all of my deposits?
- See all 7 articles
Deposit Account
- Do you pay interest on my entire balance?
- How can I open an HMBradley deposit account?
- Deposit Agreement and Disclosures
- What is the benefit of having one single account vs. both a checking and savings account?
- Who can open an HMBradley deposit account?
- Do you check my credit when I apply for a deposit account?
- See all 10 articles
Referral Program
- Is my referral considered “used” if the person I referred never finished their application, or if their application was denied?
- Why are HMBradley deposit accounts now invite-only?
- Do you have a referral program?
- How do I refer a friend?
- I have a Savings Tier Rewind I earned in the previous HMBradley Referral Program. Can I still use it?
HMBradley Credit Card General
- How do I open an HMBradley Credit Card account? What are the eligibility requirements?
- What are the fees associated with the HMBradley Credit Card?
- Who are HMBradley and Hatch Bank?
- What is One Click Credit?
- Rewards
- When will I receive a credit offer? What if I don't get an offer for over a month?
- See all 13 articles
HMBradley Credit Card Application
HMBradley Credit Card Payments
HMBradley Credit Card Servicing
- How can I increase my credit line?
- How do I notify HMBradley that I'll be traveling with my credit card?
- Can I transfer a balance from another card?
- Can I receive a cash advance from my HMBradley Credit Card?
- How do I dispute a charge?
- Where can I find a copy of my Credit Card Account Agreement?
- See all 13 articles
Sweep Program
- List of Network Banks
- How does Hatch Bank select the Network Banks to participate in the Deposit Network Service?
- Why would my funds be transferred to a Custodian Bank before they are transferred to a Network Bank?
- Why would some of my funds be deposited instead of all my funds?
- Why is Hatch Bank depositing my funds in other depository institutions?
- Will I have access to my funds in the Network Banks or the Custodian Bank?
- See all 21 articles
Guides and Troubleshooting
About HMBradley
Funding my account
What to expect when opening a new account
Profile & Preferences
Promoted articles
Browse some of our commonly searched topics:
All customers that set up and receive a direct ...
