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Search our knowledge base for answers to common questions.
Products
Savings Tiers
- What are Savings Tiers?
- What qualifies as a direct deposit?
- How frequently does interest compound?
- When does my Savings Tier update?
- What will my Savings Tier be when I first open an HMBradley deposit account?
- As a new HMBradley Credit Card customer, when do I need to start meeting the Tier Boost Requirements?
- See all 10 articles
Deposit Account
- Do you pay interest on my entire balance?
- Are deposit account customers who do not have a credit card able to maintain their deposit account(s)?
- Deposit Agreement and Disclosures
- What is the benefit of having one single account vs. both a checking and savings account?
- Who can open an HMBradley deposit account?
- Do you check my credit when I apply for a deposit account?
- See all 10 articles
Referral Program
HMBradley Credit Card General
- How soon after opting in can I expect to receive a credit card invitation?
- When does HMBradley consider me in default on my HMBradley Credit Card?
- How do I open an HMBradley Credit Card account? What are the eligibility requirements?
- What are the fees associated with the HMBradley Credit Card?
- Who are HMBradley and Hatch Bank?
- What is One Click Credit?
- See all 15 articles
HMBradley Credit Card Application
HMBradley Credit Card Payments
- How soon will my available credit reflect payments I make on my HMBradley Credit Card?
- How does Savings Tier Protection work?
- What credit card payment options do I have?
- Can I mail my credit card payment?
- When will HMBradley process my credit card payment?
- How do I change a payment I’ve set up?
- See all 8 articles
HMBradley Credit Card Servicing
- How can I increase my credit line?
- How do I notify HMBradley that I'll be traveling with my credit card?
- Can I transfer a balance from another card?
- Can I receive a cash advance from my HMBradley Credit Card?
- How do I dispute a charge?
- Where can I find a copy of my Credit Card Account Agreement?
- See all 13 articles
Sweep Program
- List of Network Banks
- How does Hatch Bank select the Network Banks to participate in the Deposit Network Service?
- Why would my funds be transferred to a Custodian Bank before they are transferred to a Network Bank?
- Why would some of my funds be deposited instead of all my funds?
- Why is Hatch Bank depositing my funds in other depository institutions?
- Will I have access to my funds in the Network Banks or the Custodian Bank?
- See all 21 articles
Guides and Troubleshooting
About HMBradley
Funding my account
What to expect when opening a new account
Profile & Preferences
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